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Electronic Consultants Incorporated understands that you care how personal information that you provide to us through this Web site may be used and shared with others. This policy discloses the information practices for visitor information obtained through the Electronic Consultants Web site and any other Web sites owned and controlled by Electronic Consultants Corporation (these sites are referred to collectively as the "Web site" or "Electronic Consultants Web site") and addresses the following:
Collection and Use of Information
Legal Disclaimer
Sharing Information
Choice/Opt-Out Links to Other Sites
Security of Collected Information
Access to Collected Information
Changes to this Policy
Contacting Us
By using the Electronic Consultants Web site and/or registering with Electronic Consultants, you agree to the practices described in this Privacy Policy.
This Privacy Policy does not cover information that may be collected through any software downloaded from the Web site. The collection and use of such information will be addressed in the software license agreement included with such software.
Collection and Use of Information
Anonymous Information/Cookies: You generally can visit this Web site without revealing your identity or any other personal information about yourself. However, like most other Web sites, we collect anonymous information from visitors to our Web site. For example, our Web servers collect the Internet protocol (IP) addresses, domain name addresses, and browser type of visitors to the Web site. We also collect and measure information on visitor activity on the Electronic Consultants Web site, such as the number of visits to the Web site, average time spent on the Web site, pages viewed, and similar information.
This anonymous information is sometimes known as "clickstream data". Electronic Consultants uses WebTrends Reporting Service to analyze this data in the aggregate, to analyze trends and statistics and to measure the use of our Web site, to improve the Web site, and to help us provide better customer service. You can refer to the WebTrends Reporting Service Privacy Policy to learn how they collect and use information.
Also, when we collect personal information from you in connection with a transaction, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information such as clickstream data. This combined information is used and analyzed only at an aggregate level to help us understand trends and patterns. (If you do not want your transaction details used in this manner, you can disable your cookies.)
We collect the anonymous information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is an element of data that a Web site can send to your browser, which may then be stored on your system. Some pages of the Electronic Consultants Web site use cookies sent by Electronic Consultants or its third party vendors or other technologies to better serve you when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of the Web site may not function properly.
Personal Information: There are portions of this Web site where we may request "Individual Identification Information" from you, such as to provide you with certain information you request or to support a trial download. The "Individual Identification Information" collected from you may include your name, address, telephone, fax number, Web site address (URL) and e-mail address. If you wish to purchase any products or services through this Web site, "Individual Identification Information" will also include credit card information.
We use the Individual Identification Information you provide to respond to your inquiry or to process your request. We may also use Individual Identification Information (excluding credit card information) to provide product and service announcements and other promotional communications, unless you tell us otherwise (See "Choice/Opt-Out" below.)
Information Regarding Children:This Web site is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.
Legal Disclaimer
We may use and disclose information about you, including Individual Identification Information, if we believe it is appropriate to conform to requirements of the law or to comply with legal proceedings, a court order or legal process served on Electronic Consultants or the Web site, to protect the rights, property or safety of Electronic Consultants, its users or others, or in other legally limited circumstances (for example, to protect your account from fraud).
Sharing Information
We do not share, sell, trade or lease Individual Identification Information about you, except as outlined in this Privacy Policy.
If you choose to provide us with your Individual Identification Information, we may transfer this information within Electronic Consultants, including any subsidiaries, affiliates and agents, as necessary to respond to and process your request. Also, if Electronic Consultants is merged with or acquired by another company, sells a portion of its assets or otherwise goes through a business transition, Individual Identification Information and other customer information will likely be part of the transferred assets.
We may share the Individual Identification Information you provide with other companies we have hired to provide services for us. These companies - our vendors and service providers - are permitted to use that information we share with them only to perform the services we have hired them to provide. They are not permitted to use that information for any other purpose. We may share the Individual Identification Information (excluding credit card information) with our business partners whose products or service we think may interest you. If you do not wish to receive such promotional communications from our business partners, see "Choice/Opt-Out" below.
We will release information about you if you direct us to do so. We also may disclose to third parties the anonymous information we collect from the Web site for purposes of analysis and improvement of the Web site and customer services.
Your information (including Individual Identification Information) may be stored, transferred and processed across borders, and from your country or jurisdiction to the United States and other countries or jurisdictions around the world as described in this Privacy Policy, and by using this Web site, you consent to such cross-border activities.
Choice/Opt-Out
Electronic Consultants does not require that you provide us with Individual Identification Information. The choice is yours. However, if you do not desire to give this information, access to some content on this Web site will not be available to you. When you are asked to provide Individual Identification Information on the Web site, you will be given the opportunity to opt-out of having that information used for purposes not directly related to the Web Site, like promotional uses. Also, if at any time you do not want to receive promotional communications from Electronic Consultants, its service providers and/or its business partners, please contact the Electronic Consultants Webmaster. Electronic Consultants Corporation will record your opt-out request in our Web database and will not contact you on any electronic communications campaigns that draw from this system. Electronic Consultants Corporation will record your opt-out request in our Web database and will not contact you for promotional purposes. Electronic Consultants also will request its service providers and business partners to not contact you for promotional purposes using the Individual Identification Information you provided.
However, if you have purchased products or services from Electronic Consultants, Electronic Consultants and its service providers and agents may still contact
you with notifications and information regarding such products or services, as part of the products or services provided or as Electronic Consultants deems necessary for your use of the product or service.
Links to Other Sites
Electronic Consultants's Web site may contain links to other sites, such as Electronic Consultants's business partners and sales affiliates. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices used by other sites.
Security of Collected Information
When we collect any Individual Identification Information, we maintain safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to Individual Identification Information about you to those Electronic Consultants employees who need to know the information to respond to your inquiry or request or as otherwise authorized under this Privacy Policy. To further protect your privacy, you should not share with anyone else your login information to access certain portions of the Web site. Your Individual Identification Information cannot be edited through http://onlinesupport.Electronic Consultants.com without your password.
Access to Collected Information
You may review and update the Individual Identification Information that you provide to us through this Web site at www.Electronic Consultants.com/support.
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in or to update your Individual Identification Information.
Changes to this Policy
Electronic Consultants may change this Privacy Policy from time to time and will post the revised policy on the Web site, so please check this Privacy Policy periodically to inform yourself of any changes. If we intend to use or disclose Individual Identification Information in a manner different from that stated when the information was collected, we will provide notice to you on this Web site for at least 30 days.
Although we do not anticipate changing our Privacy Policy, if you are concerned about possible changes, you should check the Privacy Policy section of our Web site periodically and before you submit any Individual Identification Information.
Contacting Us
If you have any questions about this Privacy Policy, please use the Contact Us page on this Web site. We welcome your questions and suggestions about our Privacy Policy.
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